Free Shipping, Shipping Questions and Answers
Q: Do you offer Free Shipping?
A: YES, Amazel Designs proudly offers Unmatched GLOBAL FREE Standard Shipping on every item in the store.
We also provide Paid 1 Day Express Shipping.
Q: What are the Free Shipping Limits?
A: There are NO Limits for FREE SHIPPING. It applies to all items in our store.
Q: How much time does it take for my shipment to arrive?
A: We do not guarantee the time lines below as they are dependent on the Shipping companies. But, from our experience, these are the time lines which we experience on a daily basis.
USA - 2-8 Business Days
Canada - Toronto GTA, Ottawa, Windsor, Kitchener, Waterloo, St Catherines, Niagara Falls (Ontario), Vancouver, Victoria, Kelowna, Kamloops (British Columbia), Calgary, Edmonton (Alberta), Regina, Saskatoon (Saskatchewan), St John's (Newfoundland and Labrador), Montreal (Quebec), Winnipeg (Manitoba) - 1-7 Business Days
Europe, Australia, NZ and Rest of the World - Norway, Italy, France, Germany, Spain, UK, Sweden, Portugal, Denmark, Netherlands, Belgium , India, Australia, New Zealand and every other country - 5-20 Business Days.
Q: I want my package even sooner, do you offer Express/Overnight shipping?
A: Yes, we do offer Express/Overnight Shipping for a fee. Please Contact Us to arrange for that.
Q: Do you provide Tracking Number?
A: Yes we provide Tracking Number on most orders.
Q: What careers do you use?
A: Fedex, UPS, DHL, Purolator, Canpar and Canada Post.
Q: What if I didn't get the shipment in the time period specified above?
A: Get in touch with us after the specified time limit has passed and we will get it investigated.
Q: What countries do you ship to?
A: We ship to Canada, USA, India, Australia, New Zealand, Europe and all other countries.
Q: How much time do you take to prepare the shipment and finally ship?
A: We strive to prepare and send the shipment the very same day if we get the order on time. Otherwise, it goes out first thing next morning.
Q: Where do you ship from?
A: We ship from Oakville, Toronto, Canada.
Q: Do I have to pay any customs, duties and taxes for shipments to India?
A: If we send shipments from our warehouse in India, you don't have to pay any customs or duties. Otherwise India does charge customs and duties on all imports.
GET IN TOUCH to discuss if we have those items available in India.
Q: Do I have to pay any duties, customs and tariffs for international shipments?
A: Most of the countries do not impose duties and tariffs on small value packages. If they do, they are the responsibility of the customer.
We can't guarantee whether customs, duties or taxes will be charged or not. Any customs or import duties are determined once the parcel reaches its destination country. These charges are the responsibility the recipient and not of Amazel Designs.
GET IN TOUCH to inquire about Duties and Taxes. We can let you know the details.
Q: I still have questions?
A: You still have more queries? No worries. Have a look at the options to Get in Touch.